The Absolute Life Style

Return Policy

Thank you for shopping at the absolute life style . We want you to have a pleasant shopping experience and be satisfied with your purchases. Please read our return policy carefully to understand your options in case you need to return or exchange a product.

1. Returns and Exchanges

1.1. Eligibility: To be eligible for a return or exchange, the item must be unused, in its original packaging, and in the same condition as when you received it. Certain products, such as perishable goods, gift cards, and personalized items, may not be eligible for return or exchange unless they are faulty or damaged.

1.2. Timeframe: You have [X] days from the date of delivery to initiate a return or exchange. After [X] days, unfortunately, we cannot accept any returns or exchanges.

2. How to Initiate a Return or Exchange

2.1. Contact Customer Support: If you wish to return or exchange an item, please contact our customer support team at [customer support email/phone number]. Our representatives will guide you through the process and provide you with the necessary instructions.

2.2. Provide Order Information: To process your return or exchange, we may ask you to provide order details such as the order number, item name, and reason for the return or exchange.

3. Refunds

3.1. Approved Returns: Once your return is received and inspected, we will notify you about the status of your refund. If the return is approved, a refund will be initiated to your original payment method. Please allow [X] business days for the refund to be processed and appear in your account, as processing times may vary depending on your financial institution.

3.2. Partial Refunds: In certain cases, partial refunds may be issued for items that are not in their original condition, damaged, or missing parts.

4. Exchanges

4.1. Product Availability: Exchanges are subject to product availability. If the requested exchange item is not available, we will process it as a return and issue a refund.

4.2. Shipping Costs: If the exchange is due to an error on our part (e.g., wrong item shipped), we will cover the shipping costs for returning the incorrect item and sending the replacement. Otherwise, customers may be responsible for covering the shipping costs for the exchanged item.

5. Damaged or Defective Items

5.1. Report Damaged Items: If you receive a damaged or defective item, please contact our customer support team immediately with photographic evidence. We will arrange for a return or replacement at no additional cost to you.

6. Non-Returnable Items

6.1. The following items are non-returnable:

  • Perishable goods
  • Gift cards and vouchers
  • Personalized or custom-made items
  • Items not in their original condition, damaged, or missing parts due to customer mishandling

7. Final Sale Items

7.1. Some products may be marked as “Final Sale,” indicating that they are non-returnable and non-exchangeable. Please carefully review the product details before making your purchase.

8. Refusal of Returns

8.1. The absolute life style reserves the right to refuse returns or exchanges that do not meet our return policy criteria or are suspected of being fraudulent.

9. Change to Return Policy

9.1. [Store Name] may update or modify this return policy at its discretion. Any changes will be posted on our website, and the new policy will apply to all purchases made after the date of the update.

If you have any questions or concerns regarding our return policy, please feel free to reach out to our customer support team. We value your satisfaction and are here to assist you.

Thank you for choosing The Absolute Life Style . Happy shopping!